Trusted by AMERICA'S TOP OWNERS AND OPERATORS
CUSTOMER STORIES
Why customers choose Redcar
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“The entire team was beyond helpful, so responsive to our needs, clearly committed to quality, and committed to making our navigation to AI a breeze. I cannot say enough about Redcar’s core mission: taking care of the client’s needs. They made sure we did not have to adapt to AI. AI adapted to us.”
Owner, Rapid First Plumbing
“What I love about Redcar is how well it works with my on-call team to manage after hours emergency jobs. I built the exact escalation ladder we needed: primary, backup, and management. It's made managing on-call jobs so much easier for my team, and the dashboard tracks the entire process, showing everything from the initial call to job completion.”
General Manager, Roto-Rooter of Charleston
“We were using an answering service before. Redcar's different: it adapted to our workflows and captures everything just the way we want. It knows the right questions to ask and whether the job's even something we service.”
Owner, Fly Plumbing & HVAC
“What sets them apart is the level of support. It’s not a generic help desk; we have direct access to a team that listens to our needs and actively helps us solve problems.”
President, Champion Plumbing
“Redcar is the most adaptable AI on the market that we've seen to help our business be successful. Their platform doesn't force you into a one-size-fits-all box; it adapts directly to our needs and makes sure we're set up for success.”
Co-Owner, Hydro Plumbing & Rooter
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How it works
AI that manages every job with your team
01
Job Management for On-Call Teams
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Set on-call technician schedules with your custom triage policies and custom escalation ladder for your primary, backup, and management team members
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Forward calls to Redcar and your customers get instant care
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Redcar assigns and notifies your on-call techs and does not stop until they confirm
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Get full visibility into your on-call team's performance, from time of call to job completion
02
Job Management for Sales Teams
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Define the types of estimates you want to close
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Redcar consistently follows up with your customers, and intelligently pauses and wakes up for vacations, time-to-thinks, and not-nows
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Redcar coordinates with your sales rep and reengages the moment the customer is ready, so your rep always gets a straight shot to close
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Track every opportunity as it moves from opened, to engaged, to closed
03
Job Management for Operations Teams
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Set up the types of phone calls you would like to recover and the jobs you would like to book
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Redcar actively recovers phone calls that your CSRs didn't pick up and jobs that they missed
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Redcar loops in your ops team for complex cases
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Get full visibility into your operations team, from calls, to jobs, to recoveries
Why Redcar works
Performance backed by deeply technical engineering
CUSTOMER OBSESSED
White glove support
A dedicated human customer success manager assigned to you
White glove onboarding means minimal time commitment from your team to go live
Support 7 days a week, especially during holidays
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